If you are considering applying for our Private Clinic Receptionist Role you love working with people.

Being part of our Patient Services Team you are the glue that holds our clinical team and customers together. You are the first impression, the last impression and everything in-between for our customers. Essentially, you are the very Heart of Hatt’s! You will share the team’s commitment of ‘Approaching everyday with positivity, enthusiasm and commitment. We want our customers to feel WOW’d and us to feel proud’

When you join Hatt’s you join the mission of ‘inspiring people to prioritise their health, helping them to keep moving and active throughout their lives’ which is why your days will be challenging, varied and incredibly fulfilling.

You’ll be supported in a way you have never experienced before, regular one to ones with your line manager, peer reviews, 4 monthly appraisals and fortnightly in- service training and a team who make it their mission to support and encourage you everyday to be the best version of you.

If you are passionate, driven and caring it’s impossible for you not to leave your working days at Hatt’s feeling fulfilled and proud of your contribution. If this sounds like the challenge you are looking for, apply now, we would love to meet you.

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Working at Hatt’s is a really enjoyable experience. On a day-to-day basis everybody has fun working together and we really want each other to succeed. The camaraderie, support and the social aspects all come together to make a fantastic place to work.

Current Vacancies

Location Devizes and Frome
Salary £19,760 FTE per annum depending on experience
Hours 32 hours per week
About You Are you a Receptionist who is passionate about helping people and looking for the perfect place to work?

At Hatts we choose our team on their attitude first as we believe that working with a group of people with a great outlook means anything is possible.

At Hatt’s, our mission is to inspire and motivate people to prioritise their body’s health, helping them to keep active and healthy throughout their lives.

We have a strong set of values that we created as a team that strongly resonates with each and every one of us: Show passion for what we do, choose to be a positive influence, act with integrity, support your team, deliver on your promises and most of all…HAVE FUN!

We’d love to meet you if you are a Private clinic receptionist and:

● Our mission and values resonate with you
● You are passionate about helping customers
● You are committed to developing yourself and your career as a Receptionist.
● You can embrace feedback and guidance and be prepared to support and guide others
● You are a strong team player
● You are prepared to commit to a company that feels passionately about delivering a gold standard service in healthcare
● You are keen to get involved and make the most of our very active social calendar
● Finally, we’d love to meet you if you are passionate about reception work because we will challenge and push you to be the very best you can be and help you evolve in your career as a Receptionist.

We are a dynamic and driven team who all want the best for each other so encouragement and support of one another is part of our everyday routine.

About your role You will be an integral part of the Hatt team, offering the very highest level of service to our patients, ensuring our clinics run smoothly and our patients receive gold standard service.

Your working hours will be varied and will include some evenings and Saturdays.

Benefits you’ll enjoy at Hatt’s ● A thorough 12-week induction to ensure that you are well integrated into the team and workplace
● Working alongside Physiotherapists, Rehabilitation Therapists, Podiatrists, Pilates Instructors, and many more
● Monthly 1:1s to give you support and guidance
● Fortnightly in-service training to further develop your knowledge and expertise
● Quarterly performance review to ensure that you are on the right track and working towards your goals
● Fantastic career progression – the world is your oyster at Hatts. If you’re passionate about developing your skills, we’re open to helping you explore your ideas and will offer a generous external training budget to help you achieve it.
● Competitive salary and pension
● 6.5 weeks of holiday increasing to 7.5 weeks the longer you stay with us
● Full access to the company gym
● A wellness programme to help you prioritise your health
● Active social calendar including skiing, weekends in Wales, family summer picnic and much more

Apply Now


Want to see what it’s like to work at Hatt’s? Please take a look at our videos:

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What Our Team Say

Jo TaylorPatient Services

“Right from my first interview I felt like I belonged at Hatt’s”

Read Jo’s story

Perks, benefits & beyond

Excellent training, coaching & support

You’ll get one of the most comprehensive training and support structures in private practice to boost your development. This includes regular 1:1s, peer reviews, coaching sessions, fortnightly training sessions and an external training budget.

Unlimited career progression

We’re committed to helping you reach your potential, professionally and personally, and provide all the support necessary for you to reach your goals in a caring, fun and supportive environment. Have a dream or idea you’d like to pursue? If it benefits you as well as the business – we’re listening!

Total rewards

We like to think that rewards are more than just a salary at the end of the month. That’s why we contribute to your pension, offer 25 days annual leave (which increases the longer you’re with us), discounts for you and your family at the clinic, have a great staff wellness programme and recognise excellence at our annual awards ceremony.

Prioritising YOUR health

We practice what we preach – so you get free access to our gyms and equipment, as well as a fantastic company wellness programme that not only covers your physical health, but your mental wellbeing too! In addition, an active social calendar (that includes BBQs, activity trips, a quiz and Christmas Party, and more) offers the perfect opportunity to relax, wind down and really get to know your team and their families on a personal level.

Making an impact on disadvantaged people across the world

One of the advantages of having a successful team and business is that we can Give Back! We’re strong believers that we should share our success with those less fortunate. Which is why we’re involved with a fantastic initiative called Buy1Give1, where every time a patient attends an appointment with us, we make a positive impact to someone who’s disadvantaged.

Working with a great team!

The support from your team is likely to impress you the most. We are a dynamic and driven team who all want the best for each other, so encouragement and support of one another is part of our everyday routine.