Patient testimonials

What it’s like to be a patient at Hatts

Teresa

Having suffered some tendon injuries last year I have decided to improve my overall strength and fitness as I move into retirement. Lloyd assessed my current abilities and has developed a suitable program for me to follow with his guidance over the next 10 weeks using weights, equipment and specific exercises. I have every confidence that my overall strength will improve and already have the achey muscles the day after my first session!

Rosemary

Emma was extremely competent, helpful and reassuring. She had a lovely manner and put one at one's ease.

Jane

From my initial contact inbound Hatt nothing but professional. My consultation with Jill was comprehensive and very constructive. Apart from the physical assessment and treatment , psychologically it was very helpful too. I will definitely be back. Jane

Sharon

Jose is definitely my go-to foot specialist. As when I saw him a few years ago (for a long-term issue that eventually required surgery) he took considerable care to understand and diagnose the cause of my foot pain. His knowledge of feet, the way they work and the problems they can develop is really impressive and I came away from my appointment feeling confident (yet again) that he will sort me out. Highly recommended!

Mary

I had an appointment with Tom Clifton. As on previous occasions, Tom is a consummate professional. He checked my medical history, examined me carefully and considerately, explained his diagnosis clearly, and recommended a treatment plan reflecting my life style. I came away hugely reassured and hopeful. Thank you Tom. A big thank you to the reception staff too!

Rosemary

Tom was extremely helpful and competent with a very thoughtful manner. I’m hoping that he can relieve my back pain.

Cat

Apt with Tom Clifton Tom is very professional, asked lots of relevant questions Found out what i wanted to get from the apt I left feeling assured of the next steps

Gerard

The treatment went as well as I had hoped and so I can now walk pain free. Fortunately, I can afford to pay for podiatry. I really feel for others in my position who are unable to pay and so will face years of having to endure pain when walking.

Mrs M G Campbell-Sharp

My first meeting with Tom Clifton was very positive. I found Tom totally professional, a kind and great listener, honest and direct. He showed keen interest and was proactive in helping me with my issues. I am looking forward with hope to my journey with Tom.

Denise

My first appointment at Hatts. Tom my physiotherapist was very knowledgeable and did a thorough assessment of my injury. I felt very informed about my injury and how to work towards recovery.

Jane Gale

I’ve probably neglected my self care for a while and thought this was how it was now, always in pain. Matt has now changed that mindset and I feel there is definitely a way to a much more comfortable life. Matt was excellent and listened to my problems and understood what needed to be achieved. Even after this first initial consultation and treatment things felt much easier! Thank you

Jo

"I bought my Flopthotics at the start of last summer and they are extremely comfortable to wear. I spent most of the summer in them with no issues! It’s great to have a summer solution for my painful feet rather than having to wear an off-the-shelf pair of flip-flops. Without the Flopthotics I would have spent the summer in pain."