Are my working hours likely to change?

We try to keep your hours as consistent as possible. There may be circumstances where you may need to adapt your hours but this will be discussed with you and with plenty of notice.

Would you contribute towards my pension?

Yes, we contribute up to 3% and we encourage you where possible to contribute also.

How much annual leave is available?

Annual leave at Hatt’s is generous because we appreciate how hard everyone works and how important rest and recuperation is. You will receive 6.5 weeks of annual leave (including bank holidays) which increases to 7.5 weeks the longer you are with the company.

Is there parking outside the clinics?

There is free parking available within a 5-minute walk to our Frome and Devizes clinics. There is a pay and display car park right outside our Marlborough clinic and free parking around a 15-minute walk away from the clinic.

Will you provide me with a uniform?

Our Patient Services team don’t wear a uniform. However, we do have a dress code that is smart and professional wear.

Will I be required to work evening and weekends?

It depends on your role within the company. As a health and movement clinic, we need to be able to offer availability before and after work and sometimes at weekend to accommodate the needs of our patients. We recognise that you have personal commitments, and we always take these into consideration as much as we can when putting your diary hours together.

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Patient Services Team

Medical receptionist vacancy

Are you a passionate receptionist who loves working with people?

As part of the Patient Services Team at Hatt Clinic, you are the glue that holds our clinical team and patients together. You’re the first impression, the last impression and everything in-between for our patients.

When you join Hatt Clinic you join our mission of “inspiring people to prioritise their health, helping them to keep moving and active throughout their lives”, which is why your days will be challenging, varied and incredibly fulfilling.

Your role as a medical receptionist at Hatt Clinic

Your role will be to provide a gold standard level of service for our patients.

Your daily tasks will include:

Making sure the clinic is running like clockwork
Managing the responsibilities to ensure we offer a gold standard level of care to our patients
Managing all patient enquiries by phone and email and directing them to the appropriate service
Creating a tidy and welcoming environment for our patients
Supporting your colleagues in clinic
Managing project work alongside running the clinic and other administration duties.

We run very successful, busy clinics so you’ll often be working with another team member on front of house throughout the day. You will work without supervision on a day-to-day basis, giving you the responsibility of running the clinic and the autonomy to make decisions. This can provide great job satisfaction and fulfilment for the right candidate.

If you’re interested in joining us, click the link for information on how to apply and to submit your application.

Apply now

People focus

As a Patient Services team member, most of your day will be centred around our patients, so building a strong rapport with them is the key to success.

Team Hatt Clinic

You will be blown away by the support you will get from your team mates. Both in work and outside of work.

Growth and development

You will be coached and supported to be the best version of you.

Explore the other highlights of working at Hatt Clinic

These are just a few of the many benefits to becoming part of the Hatt Clinic team. Do take a look at our benefits and perks, and learn more about our company and culture.

Benefits About us