Patient Services Team
Medical Receptionist vacancy
Looking for a professional, stable weekday role where you can genuinely grow?
We’re a multi-site private healthcare business helping people move better and live pain free. Our Patient Services team are the backbone of our clinics. This is more than “just reception”.
£13 per hour · 34 hours per week · Frome & Devizes · Closing date: 28th October 2026
Your role as a receptionist at Hatt Clinic
This is a fast-paced, people-focused coordination role in a professional healthcare environment.
What makes this role different?
- Weekday-only work (no weekends or bank holidays)
- 6.5 weeks’ holiday including bank holidays (rising to 7.5 with service)
- Structured 12-week induction programme
- Clear pathway to senior roles
- Free weekly Pilates or Strength & Movement class
- 50% discount on our other services
- Workplace pension
- Access to an Employee Assistance Programme
- Team socials, annual getaways and a genuine, friendly culture
- Free parking close to our Frome and Devizes clinics
We plan rotas well in advance and provide ongoing coaching and development.
The Role
You’ll work across our Frome (Somerset) and Devizes (Wiltshire) clinics on different days.
You will:
- Be the professional first point of contact for patients
- Manage bookings and clinical diaries
- Handle enquiries by phone and e-mail
- Coordinate follow-up and treatment plans
- Maintain high clinic standards
One or two evening shifts per week (until 18:30 or 20:30) are required. All other shifts fall within normal business hours.
Who thrives here?
This role suits someone who:
- Enjoys structure and responsibility
- Communicates confidently and clearly
- Can be calm under pressure
- Takes pride in high standards
You must hold a full UK driving licence and have access to your own vehicle.
There’s no uniform, but we ask for smart, professional dress.
We are looking for someone committed and reliable, who sees this as a professional role, not just a temporary job.
Progression
We actively develop from within.
With strong performance, there is opportunity to progress in responsibility and pay over time.
How to apply
Please apply using our application form by clicking Apply now below. Send us your CV and a cover letter explaining why you’d be a strong fit for this role. Applications close on 28th October 2026.
Want to stand out? You’re welcome to include a short video (up to 3 minutes) telling us about yourself. It’s optional, but we love receiving them.
Prefer email? Send your application to jointheteam@hattclinic.co.uk
People focus
As a Patient Services team member, most of your day will be centred around our patients, so building a strong rapport with them is the key to success.
Team Hatt Clinic
You will be blown away by the support you will get from your team mates. Both in work and outside of work.
Growth and development
You will be coached and supported to be the best version of you.
What our patient services team say…
Frequently Asked Questions
What is the pay for this medical receptionist role?
The starting rate is £13 per hour. With strong performance, there’s clear scope to progress into more senior roles and increase your earnings over time.
Is there a pension?
Yes. You’ll join our workplace pension scheme, and we contribute up to 3%.
Do I need a driving licence?
Yes. You’ll work across our Frome and Devizes clinics, so you’ll need a full UK driving licence and access to your own vehicle.
Is there parking outside the clinics?
Yes. There’s free parking within a 5-minute walk of both our Frome and Devizes clinics.
Is there a uniform or dress code?
There’s no uniform, but we ask for smart, professional dress.
What hours will I work?
34 hours per week, Monday to Friday. You’ll work one or two evening shifts a week (until 18:30 or 20:30), and all other shifts are within normal business hours. We plan rotas well in advance and we’re closed at weekends and on bank holidays.
How much holiday will I get?
6.5 weeks a year including bank holidays, rising to 7.5 weeks with length of service.
How do I apply?
Click Apply now and use our application form to send your CV and a cover letter, by 28th October 2026. You’re welcome to add a short video (up to 3 minutes) – it’s optional, but we love receiving them. Prefer email? Send your application to jointheteam@hattclinic.co.uk