Patient testimonials

What it’s like to be a patient at Hatts

Lesley Richardson

Had an appointment with Josh following physio on knee injury. Josh discussed my knee injury with me thoroughly, then explained well what he was planning to do to help my recovery and answered any questions I had with confidence - all his answers made sense to my particular injury and I was confident about the therapy I was going to receive. He explained well any possible after effects of the treatment which was helpful. Another excellent treatment delivered by the Hatt clinic.

Paul Bradley

First visit to Hatt in Marlborough seeing Tom. From the first moment it was clear that I would be handled respectfully and thoughtfully. Tom was very thorough in understanding both current health issues and my targets and goals. I have every confidence he will help me achieve these over the coming months.

Nick Harman

I found Emma to be very professional and knowledgeable. She identified the problem and her explanations for the reasoning behind the exercise program were clear and understandable. She is a credit to the team.

Julia Whimster

Melanie was very kind and welcoming and very knowledgeable about my problem. I am more comfortable after just one visit. Thank you Melanie!

Laura Carter

Ebot was friendly, knowledgeable, and identified a pragmatic and conservative approach for managing my knee condition.

Jan Bird

Very worthwhile and instructive- John really listened to my concerns and treated my neck and shoulder area with great sensitivity. I was given good advice as to how I could help my symptoms at home and shown beneficial exercises. I am having manual tissue therapy alongside physio to help a chronic problem- both are helping and really complement each other.

Mary Kerr

Thank you Danny once again for your support and advice. Moving forward with the next set of re-hab appointments and my new and updated excercise plan. Its been great to discuss the plan and start some of the exercises at the visit.

Richard

Fantastic and professional. From booking to care and explanation and help by Tom. Really impressed! Thanks!

Antony Charles Jones

I was made very welcome on arrival for my first visit. Daniel initiated a thorough discussion of my hip pain problem and , after some manipulation, explained clearly with virtual images, where he thought the problem might be. He then administered some therapy and suggested some immediate exercises. He suggested a gait analysis which I have booked. I felt the visit was very worthwhile and made another therapy appointment.

Rosanne Creighton

I was visiting Marlborough just over two weeks ago. Out of the blue, both shoulders suddenly seized up and I was in horrid pain. Fortuitously, Emma Collins was able to see me urgently. I was hugely impressed by her professionalism, the way she carefully listened to my story and all my, very numerous, symptoms. Having comprehensively examined me she explained fully what therapy she was going to do. I had almost instant improvement in the severity of the spasms in my shoulder blades and significant lessening of the pain which these spasms were causing. My return to normal mobility and with no further pain was rapid. I recommend Emma wholeheartedly. Your reception staff were equally professional and very helpful. I am looking forward to my next treatment session this coming g week. Rosanne Rosanne C.

Tim Gauntlett

Rob Cunningham was expert and effective in his treatment of my long-term head and neck pain (caused by injury). I highly recommend Hatts and Rob!

Diane stobbart

Since having breast cancer 4 years ago, I have suffered lots of aches and pains especially in my shoulder and arm. Ebot made a thorough assessment of all my joints and worked on my shoulder. There is less clunking in my neck and shoulder now and I was able to sleep on that side with much less pain.