Vacancy
Clinic Receptionist
Are you passionate about delivering exceptional customer service and making a real difference in people’s lives? Do you thrive in a fast-paced, people-focused environment?
At Hatt’s, we do things differently. We’re a close-knit team with big values, offering more than just a job. We offer a community that supports, develops and celebrates you.
Job Overview
Why join us?
We believe great people deserve great benefits:
- £12.50/hour + 6.5 weeks holiday (rising to 7.5 with length of service)
- Free weekly Pilates or Strength & Movement class
- 50% off all our other health services
- Free counselling for you and your immediate family
- A structured induction, regular 1:1s and ongoing coaching support
- A say in how we run things – we’re always improving together
- Team socials, annual getaways and a genuine, friendly culture
About the role
You’ll be the warm, professional first point of contact for our patients, in person, by phone and by e-mail. You’ll be the person who helps them feel genuinely cared for.
You’ll:
- Build rapport and meaningful relationships with our patients
- Confidently handle bookings, payments and enquiries
- Help maintain the clinic’s smooth day-to-day running
- Keep clinic environments clean, welcoming and professional
- Be a key part of a supportive, high-performing team
Working hours & locations
You will work two evening shifts per week (which finish at 20:30) and the rest of your shifts will be typical business hours. We plan shifts well in advance to support your work-life balance and we don’t open on weekends.
You’ll predominantly be working across our Devizes & Marlborough clinics. A full UK driving license and access to your own vehicle are essential.
Who we’re looking for
You’ll thrive in this role if you:
- Have 2 + years experience in a front-facing customer service role.
- Are confident, organised and calm under pressure.
- Love helping people and take pride in creating great experiences.
- Are a strong team player who communicates clearly and kindly.
- Are open to feedback and coaching as part of your growth.
- Have a full UK driving license.
Ready to apply?
Send your CV and a brief cover letter explaining why this role appeals to you and what makes you a great fit, to:
Want to stand out? Record a quick 1 – 3 minute video introducing yourself and telling us why this opportunity excites you. It doesn’t need to be polished, we just want to get to know you.
Closing date for applications: Friday 27th June