Patient testimonials

I requested an appointment because I had a very sore big toe caused by an ingrown toenail. Mel cut my toenail which immediately gave me relief. She gave advice on my toenails and foot conditions of both feet, conditions of which I was unaware. She advised me how to treat these conditions and I was able to start treatment straight away. Thank you so much Mel.

Initial consultation with Daniel for an old ankle injury. Daniel was friendly, approachable and professional. The process and his diagnosis were explained in easy to understand language and the first treatments already seem to be working! The recommended exercises were waiting for me via email before I returned home!

A visit to Josh for some massage. He was particular in understanding my issue and made suggestions for exercises to do at home. (Sent by email and the illustrations are excellent) The hands on massage was excellent T and I really felt the benefit

Rob was excellent. He listened to my problem and worked hard to massage the exact spot to help with the pain. His manipulations have helped a lot.

My first gym visit , Josh explained very thoroughly the exercises as we did them and afterwards sent me a summary of the exercises he wanted me todo at home. A very good session !

Thank you for an excellent Rehab session with Olivia Bannon. It was a very valuable experience.

Tom is very helpful and listens and adjusts my program as appropriate. He has a really good knowledge and is clearly passionate about his role and helping clients. He is also a really nice chap and takes the time to get to know you as well.

This was my first visit and everything about it was really good, right from the first phone call to enquire about booking to my first appointment (with Craig Nurse who was brilliant). I was slightly trepidatious as I’d had such a good relationship with my long term physio back in Kent and when I moved here I thought I’d never find a practice as good. Thankfully I was wrong! Hatts are excellent!

I saw a physio, Issy Anderson, regarding my shoulders. One was an old injury and the other was general wear and tear. I had a really great experience. Issy made me feel at ease. She asked me questions in some detail about my problems and then gave me a thorough examination as well as some exercises, which I've been doing regularly since I saw her. I feel very confident that Issy and the rest of the team at Hatt will be able to help me going forward. They are very professional in their approach and very helpful. Issy seems very knowledgeable and I feel for the first time since I had the initial injury that I will be able to make some real progress.

Olivia was able to answer all my questions when assessing me, and to demonstrate the different techniques when I was unsure - showing a lot of patience!

I had a session with Harry to ascertain my level prior to re-starting in the Strength and Movement class after an enforced break of several months. We ascertained I had lost a lot of fitness but, as usual, I thoroughly enjoyed attempting various exercises. I’m looking forward to getting fitter again.

I had an appointment with Olivia to be assessed for rehab following a broken arm. Olivia was very helpful and informative and gave me a range of exercises to follow at home. I have now completed 6 sessions of rehab and have really noticed a difference in movement and strength. Some of the classes were with Josh and Tom who were also extremely helpful. Olivia has advised a further 6 sessions would be good for me and when I return from my holiday it's extremely likely I will book another couse. My overall experience with Hatts has been excellent and of course this includes Jill Hobbs who has not only kept me out of pain and improved my mobility but has restored my confidence after a nasty fall. Unfortunately my treatment at Salisbury hospital was dire and I was very nervous to undertake anything that might cause more pain but I needn't have worried as everyone who has looked after me has been outstanding.