Patient testimonials

What it’s like to be a patient at Hatts

Lucinda Mayes

My visit was excellent. Daniel was amazingly helpful in ascertaining my problem, making initial treatment, giving exercises to help and arranging forward appointments to follow up

Carolyn Pollard

Manual therapy seemed to help and I liked the way Jonathan talked me through everything. Early days but hopeful.

Jude O’Connor

I had hip and leg pain due to a bursitis and muscular tightness. Daniel was great and very thorough.( physio assessment) excellent Maisy and Josh - manual therapy excellent Craig - rehab and manual therapy thorough and again excellent . The whole team from the front of house to all the therapists are professional and friendly. Excellent and I would always recommend

Jerry

Following recent knee surgery I wanted to regain the strength and flexibility in my leg. After a couple of physio sessions it was recommended that I under rehab. The initial session took place yesterday under the supervision of Tom Lawson. He ran through my goals and set out a program of exercises that I will follow and we liked at further treatment later.

Philip Jewell

I visited Rob because of long-standing neck pain and dIscomfort in my lower back. Rob was extremely professional in his approach. He explained the reasons for each manoeuvre he was going to undertake and why he thought they would benefit my particular situation. His obvious comprehensive knowledge of his subject inspired great confidence.

Janette Higgs

Enjoyed my session with Craig and look forward to my exercises giving me more strength, less pain and feeling happier in my physical activity and hopefully taking on more strenuous activities in the future.

Sylvia Edwards

I have a very sore little toe, plus am on a waiting list for foot surgery so have an issue with the big toe crossing over the next. Dyane (sp) was very professional, knowledgeable and personable. She worked on a corn between the little toe and next, and made some orthotic devises to help align the toes.

Valerie de fontanals

Podiatry visit with Dyanne to treat corns and nails Perfect visit and lovely well informed treatment.

Malcolm Hay

Physio/massage session with Rob Cunningham to address problems with right leg/hip post procedure for piriformis syndrome. I was very happy with the session, Rob clearly knew what he was talking about and his massage therapy delivered some immediate benefits.

Fiona Cook

1 to 1 rehab first appointment with Olivia. Useful discussion about my ankle and how it has affected me and my life. Plenty of reassurance that we can improve situation, which was very encouraging. Series of exercises shown and attempted and improvements suggested. Home exercisess demonstrated then done by me to ensure I knew how to do them properly and safely. a very helpful and reassuring session. I am looking forward to starting the exercise classes and have already done 1 set of the home rehab program.

Caroline Williamson

Had some very painful feet so decided to visit the professionals- and I'm so glad I did. Dyanne was amazing. Very friendly, professional and explained exactly what she was doing. She gave me some ideas to help my feet and can't wait for my next appointment. My feet feel like new!

Chris Downing

I'd had an extreme pain in my left arm and shoulder that I'd pretty much diagnosed as nerve pain - maybe what people call a trapped nerve. The doctor gave me two sets of pain relief but no real answer to how to cure the problem other than rest and time. Visiting the pharmacists was the same - some pills. My visit to Ebot was different. He quickly diagnosed what was wrong. Then identified exactly where the problem was, physically pinpointing the exact places where the nerves were being irritated, and gave me a set of exercises to relieve the issues. Considering the week before, when I became desperate for some way out of all this pain, Ebot's help lifted my spirits and showed me a way out, a way back to health again and an active life of golf, DIY, and guitar playing.