Patient testimonials

What it’s like to be a patient at Hatts

Matthew Carter

Great first appointment. Melanie was excellent both in terms of treatment and advice. The whole process with Hatt's was first class.

Anne Prince

Olivia was very clear and positive about the benefits rehab sessions would bring with regular perseverance. I am not usually keen on doing exercises for their own sake but she has managed to fire up my determination to try and persevere! The exercises she has sent me on line are very clear and I like the personal timer and allowance for feed back. It all helps me to keep focused!

Mary Elizabeth Kerr

Josh had my full history to hand and following recent update, he asked me to do some exercise he set and then did hot stone and massage. Area certainly feels easier today. Few aches from treatment as discussed. Fully professional throughout.

Clare Jones

Harry was very helpful and gave a full and clear introduction to the Pilates classes and programme offered at Hatts. He was also getting to know my reason for coming to attend the Pilates Classes. He was able to refer to my previous visits for help from Hatts.He was efficient and also friendly.

Rosie Williamson

Tom was very kind and understanding, he put together a number of exercises which he talked me through, it was especially helpful that he sent them to me online as well so that I can continue to do them daily at home. He gave me confidence that with perseverance things will improve.

Colin Duffield

Very good session with Tom - very instyructive to rehab from the health condition

Cherry Browne

I saw Jill as I’m having trouble walking without a stick following a hip replacement. Jill was extremely kind and empathetic and encouraging. She instilled confidence in me which I was lacking. She gave me different exercises to do which seem to help after 24 hours. I am already grateful to her

Edward Lloyd-Jukes

I had an excellent session with Daniel. He diagnosed the problem causing my back pain and explained the issue in a clear and easy to understand manner. I am finding his recommended exercises very helpful and am no longer suffering the pain I previously experienced.

David Whelan

Had a very sore Achilles and had to get it fixed as I am going on a five week walking holiday to Japan. Josh has done an amazing job as I now have no pain and this is simply a miracle. Can’t thank him enough , what a great physio.

LUISA Haverty

Podiatry visit for advice and any treatment necessary re corns and thickening toenail. Dianne was delightful, she removed corns, filed nails and advised re ongoing footcare also suggesting corrective orthotics available at oractice may help situation. Will see her again in 8 weeks.

Paul Stephenson

Attended a massage therapy with Rob to try amd loosen up a trapped nerve/muscle. By using hot stones, traditional deep tissue massage Rob was able to ease some of the tightness. Still some work to do. As always some good interaction yo establish the range of movement and try to locate the source of the issue.

Jo Stone

Booked an appointment after developing sciatica in my right leg, contacted the Frome office they were very helpful and booked me in the next day to have manual therepy with Josh. Receptionists very welcoming and friendly, the building smart and clean, Josh was a star very knowledgeable, enthusiatic and kind, he went through my medical history and my current symptoms and proposed a course of treatment for me. The massage with hot stones was amazing I could feel the painful nerves in my leg relaxing. Josh gave me a set of exerises to complete each day. I will be following up with another few visits which I hope will improve my condition over time. I highly recommend the HATT clinic