Patient testimonials

What it’s like to be a patient at Hatts

Angela Downing

I visited following your email about improving posture. Ebot was very helpful and informative. I’m coming back for the biomechanical follow up visit, and all being well will attend the strength and movement classes in due course.

Stella Genever

Excellent session with Tom. He was very thorough and explained everything well. I came away feeling positive and empowered. Thanks to all of you for your excellent service. 🙂

liz Brunskill

Brilliant visit Rob explained treatment and i cam away happier person !

Julie Sheard

Really appreciate input from Craig:- professional yet friendly, challenging whilst supportive and encouraging. He always works hard to understand issues and devise best solution. Have full confidence in him and wouldn’t go anywhere else!

Phil Hossack

Following earlier treatments from Rob to relieve the symptoms of my neck pain Issy embarked on a process of working on my upper spinal area to hopefully resolve the cause of the problem. The initial consultation was in depth and informative and a treatment plan was agreed.

Oliver Payne

My Podiatry appointment was superb in all respects . A polite and very cheerful welcome ar reception was comforting to start with . Short walk to the treatment room and a highly profesional introduction and start to the treatment with Clementina in charge . Her Podiatry skill was fantastic . At no time did I feel discomfort due to the great care taken to make the treatment effective and comprehensive . Looking forward to the next visit after the great feeling I have experianced with my newly treated feet.

Alan Charles Powell

My first visit to Hatt was a very positive experience. A warm welcome by the receptionist was followed by a very productive induction session with Tom. I felt listened to and am feeling positive about my upcoming strength and movement programme.

Dyanne Douglas-Mayer

I arrived with very stiff shoulders and upper back along with pain in my hips. Olivia was amazing, she found all those 'spots' that were causing my pain and discomfort and worked on them. It is now the next day and I am feeling so much easier. Thanks Olivia, you're AMAZING !!

Maxine Crawley

Craig is fantastic and went through my needs with care and empathy. We made a rehab plan and I trust him. He understands both my physical needs and my motivation and aims. I look forward to working with Craig

Barry Suter

My first visit and it was very good. Cleminta was friendly, polite and professional about the toenail removal and care. Receptionists were polite and friendly too. Rooms are fresh and clean. Overall a good experience.

Mark Stamper

Initial physio appointment for a bad back that has been on and off for many years (treated and operated on previously). Very good session - Ebot took time to listen, then diagnosed the issue and explained it well. Good treatment via manipulation / stretching and ultrasound, with exercises to do at home too. Very satisfied with the experience!

Dave Child

Yesterday was my first visit to Hatt’s in Frome. From the moment I walked in, the atmosphere was relaxed. The receptionists were extremely welcoming and friendly. My consultation with Jill Hobbs exceeded my expectations and I look forward to my next session.