Patient testimonials

What it’s like to be a patient at Hatts

Russ Lee

Started a little late but I was very impressed with all the advice and thorough review of my case that I received. I learned a great deal and Dan was most helpful in answering all of my questions and coming up with a very detailed exercise program to assist me. I look forward to making progress and improving my ankle strengthening as time moves on thanks to his advice.

David Blamire-Brown

A first appointment with Dan to assess neck and shoulder pain. A really smooth experience. I like the process of outlining what's going to happen and what to expect. I also like the follow-up with the programme being emailed to me directly. Friendly and personable service, even if there is the small issue of supporting Man Utd. ;-) Will certainly come to you first for treatment in the future, although, obviously, I hope that it doesn't happen too often.

SARA BISHOP

Very efficient assessment of my sprained ankle status following 3 helpful physio sessions with Ebot. Lani set a programme of bespoke exercises for me to work on at home and encouraged me to follow-up by booking 3 Rehab classes.

Callum Kilshawe-Fall

Marcia put me at ease instantly, I don’t like getting my feet out at all but she made me feel more comfortable in no time at all. She was warm, confident and chatty and demonstrated a genuine level of interest and care which made the experience good enough to cement her and the Hatt clinic as the only place I’ll ever go to now for any and all podiatry needs, cheers Marcia 👌🏻

Mary Davenport

V helpful friendly appointment. Marcia very knowledgeable and a most enjoyable Appointment.

Natasha Billett

This was my first visit to the Hatt clinic, the clinic itself is lovely and modern and in a really convenient placement within Devizes. I work full time, so the offer of evening appointments worked really well for me. Jo on reception was lovely and greeted me with a smile. When I headed in for my appointment it felt like I had known Melanie for years we went through my health history and I got in to the chair for treatment she was fantastic at making me aware of what she was doing and why and we talked about life and work while she treated my feet, she made me aware I am even on both of my feet but gave me advice on needing to change my footwear and the kind of footwear to look at, she also advised foot care which I was able to purchase within clinic, after my appointment Jo on reception checked in with me if everything had been okay and made me my follow up appointment for 7 weeks time. A fantastic first experience of the clinic and I can finally walk without being in pain.

Ros Clarke

I was very reassured by both my recent progress towards increased mobility thanks to the therapists at the clinic and also by the one-to-one session with Tom I had where it was clear he was going to continue my rehab program with a program completely tailored to my needs. The exercises are very doable at home and I feel confident in the expertise available that I will improve my overall mobility long term quite significantly.

Neil Hodgson

First ever visit to a Chiropodist - recommendation from my wife - both your practice and Marcia. And, I have to say, absolutely five star - nice clean, neat premise's and marcia was excellent - clearly knew her stuff, was very efficient and personable - well done!

Ian Wixon

Having experienced a fair amount of pain in my knee and difficulty walking, I made an appointment at Hatts and was treated by Issy. She was extremely friendly and efficient, undertaking a verbal assessment of my current issues, asking about my medical history and my expectations of any treatment she might provide. Following a subsequent physical assessment of my knee, Issy gave me a diagnosis of the problem along with a proposed treatment plan, both of which were provided with clarity. Issy went on to provide treatment and after this initial session, after one day, I am left astounded by the improvement in my condition.

Bernadine Sleeman

First time I have used HATT CLINIC found the experience very good Craig Nurse was excellent I felt a lot better that evening and wish I had gone sooner would definitely recommend the Clinic.

Louise Spencely

My appointments with Harpreet have released my left shoulder, which was pretty much locked after a rotator cuff injury that I was ignoring in the hope it would heal on its own. The treatment, advice and exercises she gave me have set me on the road to recovery. I found her very clear in her explanations of the issues with my shoulder and the "road map" for recovery, and the exercises she gave me were pitched at exactly the right level. At each session I was able to progress to the next level of exercises. Her manner is professional and friendly and I would highly recommend her to anyone needing physiotherapy treatment.

Richard Dunn

Marcia was very professional and exuded a confident approach to my particular podiatry problem. She has an excellent manner in dealing with clients and is a credit to the company.