Patient testimonials

What it’s like to be a patient at Hatts

Sheila Snowden

Excellent experience Superb staff on the desk and the podiatrist Marcia was professional kind and thorough Thanks to all

Justyn Waterworth

Booked in to sort out my feet before an Ultra. Marcia Small came accross as incredibly knowledgeble and gave me some great advice. I cannot receommend Marcia highly enough. Thank you so much.

Gillian Christy

This was my first manual therapy appointment following a series of rehabilitation sessions for an arm and shoulder problem. Josh checked my understanding of the process and whether I was comfortable with the treatment both before and during the session. There was a noticeable improvement in movement/pain levels after the treatment. Altogether a helpful and well run session.

Emma James

Marcia was excellent, friendly, kind and efficient service. Would highly recommend.

Alan Burgess

Fantastic experience from start to finish. Ebot was incredibly knowledgeable, attentive, and took the time to properly listen and assess what was going on. Everything was explained in a way that made sense, and the treatment plan felt really well thought through and personalised. The advice was immediately useful and gave me the confidence to get moving without worry. I came away feeling reassured and in very capable hands. Couldn’t recommend more highly.

Mary Honey

Marcia was so welcoming and friendly, she put me at my ease completely straight away. She was extremely thorough in taking my medical history and doing the various tests on my feet. Marcia was gentle but thorough during treatment as well. I would highly recommend Marcia to anyone looking for a highly skilled and experienced podiatrist who is also warm and caring

Beth Macleod

Marcia Small A very friendly, professional and reassuring welcome. Extremely knowledgeable in all areas of footcare and footwear. Excellent recommendations self-footcare and recovery footwear. Would recommend to family and friends.

Paul ashman

Came to visit Tom, was a little down on visiting as thought I wasn't making progress after shoulder up in Feb, but after chatting with Tom I could see I was making more progress than I thought , and I came out after session feeling more positive about the way forward, very pleasant chap, easy to talk to and also listen too,

Paul Wiltshire

Excellent first session with Marcia. Gave me confidence we could solve my nail issue together.

Phillip Davey

Ebot did an initial consultation on my 'tennis elbows'. Analysis was thorough, and a treatment plan kindly and carefully explained and initiated.

Katie Hislop

I was impressed with the very specific nature of the exercise plan that Olivia prepared for me; all the exercises feel like they will target the areas needed rather than just generic strengthening.

Alison Dobson

Marcia was professional and clearly explained the procedure and treatment. She was gentle and reassuring. I would recommend her.