Patient testimonials

What it’s like to be a patient at Hatts

Sue Backhouse

My initial appointment was on the 4thNovember 2025 with Issy at Devizes, the whole experience was first class, Issy explained all that was needed to help with the pain that I was experiencing, the treatment I received what fantastic, thank you to Issy for making me feel so much easier. Both girls that I met were charming, the young lady on reception was so pleasant, both, very much an asset to Hatt Clinic. Regards Sue

Kim White

I enjoyed by 1-2-1 with Tom. He made it very easy to understand and went back a level as soon as it got painful or difficult. Tome has excellent communication skills and always checks that you have understood and if you have any questions. Looking forward to doing my rehab with him again.

David Wylie

My wife drove me to the appointment I’d booked that morning. Walked very carefully into Hatt in Marlborough to see physio Ebot, hardly able to stand with a back problem. 45 mins later and I could stand vertical, walk and drove home. No issue since. Thanks Ebot, thanks again Hatt.

Stuart Nicholls

Zoe was really great and very helpful

Christine Rossiter

I saw Clementina for the first time. She was very helpful in working out what was causing my foot pain. She gave me exercises to do and advised what lotion etc to use which would be helpful. I will see her again in 4months to monitor how I'm progressing

Christine Cooper

Had good first session with Josh. He explained everything he was doing and what the outcome would be. Today was a bit achy, but he said i would be. As the day wore on my aches disappeared. I have been very impressed and would highly recommend Josh’s therapy session to anyone who suffers from sciatica or painful symptoms of back pain related to stresses and strains affecting nerve ends.

Andrea Burgess

I saw Liv for a mild back issue - she was brilliant, thorough and really informative. She made me feel really comfortable, dealt with the issue and gave me advice moving forward. The hot stones were incredible - highly recommend!

Kim White

Assessment with Harpreet on Monday, followed by a phsyio treament plan session today. Harpreet is a very professional phsyio with a warm smile. Extremely clear with her explanations and always asks to confirm everything is understood. Looking forward to working with Harpreet to minimise my injuries and get into better shape prior to my knee replacement surgery.

Claire Hudson

I had an initial podiatry appointment with Melanie after a Type 2 diabetes diagnosis. She was very nice and I very much enjoyed my appointment.

Mark Stamper

Manual therapy session with Josh - a bit painful but felt good afterwards and think it was pretty effective at releasing some tight spots.

Angela Downing

I visited following your email about improving posture. Ebot was very helpful and informative. I’m coming back for the biomechanical follow up visit, and all being well will attend the strength and movement classes in due course.

Stella Genever

Excellent session with Tom. He was very thorough and explained everything well. I came away feeling positive and empowered. Thanks to all of you for your excellent service. 🙂