Patient testimonials

What it’s like to be a patient at Hatts

Judy

I felt confident that Daniel was able to locate and explain the problems with my neck and spine so hopefully going forward will help resolve the discomfort. Thank you

Susie Burwell

Visit Jill Hobbs for 1 st appointment post # R ankle Fantastic and very informative. Thank you

Phil Sharman

Olivia presented clear effective instruction in a very pleasant manner.

Josie Payne

This was my first visit to your clinic in Marlborough. I came to see the podiatrist and I met Marcia. What a competent and lovely individual. I came to you in some considerable pain and I left in relief and comfort - a human being again. Thank you Marcia. I look forward to my next visit in May. Your receptionist (I'm sorry your name escapes me now) was absolutely first class. She represents what customer service is all about. As a company you need to hang on to her. In a couple of weeks I will meet Ebot - he has a lot to live up to!!! Thank you HATT Health.

Sandra Gryce

The reception staff are always welcoming and informative. I saw Daniel for a gait analysis following hip pain. The assessment was thorough and looked at a full range of issues that might be causing problems. I was given a programme of exercises for strengthening the area and a follow up series of sessions was discussed. I felt that the assessment and diagnosis was helpful and should address the problem.

Imogen Tyrrell

I felt elated after my session with Craig. Not only was he professional but he made me feel in safe hands and that the exercises would really help me. The exercises were gentle but I could feel they were hitting the mark. The young woman with him was friendly and smiled encouragement . I am looking forward to the following sessions and feeling optimistic about what they will do for me.

Michael John Plummer

Appointment with Daniel to assess and recommend course of action for ongoing calf muscle issue. Daniel carried out an in depth assessment , flagging up a few wider issues, and forwarded exercises to be performed and 'next session' focus.

Neil Harding

Very pleased with my recent visit, Tom was very helpful and very knowledgeable, looking forward to my next visit!👍 (Lucy on reception is very professional too!)

Richard Burbage

I have only visited you once to see Craig but the first impression I got was a very good standard. Excellent time keeping and thoroughly explained my condition and treatment to repair and strengthen my injury. The receptionist was very helpful arranging appointments to suit my work and very professional. I would definitely recommend your services.

Jude

Both my mother and I have had initial podiatry appointments with Mel. What a great experience. It has taken me some time to convince my mum to have an appointment . After the initial appointment she’s not only made follow up appointments but wishes she did it sooner. For myself as a dog walker I felt I should start to take care of my feet . My feet feel great Mel was reassuring, friendly and professional throughout with both mum and myself giving us both great advice and care advice.

Jane Kimber

Having first had a course of physiotherapy and acupuncture with Craig to focus on reducing the initial shoulder pain and appropriate exercises, this week I had a 1:1 session prior to starting re-hab classes. The whole the process has been explained very clearly and new exercises demonstrated for me to continue at home and supervised to ensure I was doing them correctly. I also then tried exercises that might well be included in the re-hab classes. Having experienced NHS and another private physiotherapist in the past, I cannot praise the Hatt Clinic highly enough. The staff are 100% professional and focused on initial management of pain and then an individual recovery plan. I was sent a link to the specific exercises for me, which include images, clear instructions and video demonstration. Thank you so much for your help.

John Aldersey-Williams

I had a diagnostic visit with Harpreet, who seemed calm, authoritative and keen to help. She clearly explained some exercises and sounded positive of being able to deal with the problem.