Our Team

Physio & Sports Therapy Team

Jill Westwood
Jill Westwood
Clinical Lead Physiotherapist & Pilates Instructor

Jill qualified from the Middlesex Hospital School of Physiotherapy in 1990. She started her working life at Milton Keynes General Hospital, where she rotated through all the clinical specialties for two years and then took a senior post in Outpatients and Orthopaedics.

In 1993 Jill moved into private practice and has spent her time working in multi disciplinary clinics with, to name but a few, orthopaedic specialists, osteopaths, chiropractors and podiatrists. Throughout her career, Jill has continued to attend numerous courses to update and expand her knowledge.

In April 2011 she and her partner embarked on a six month cycling expedition round the coast of Great Britain. Since then Jill has completed a Half Ironman Triathlon with a Full Ironman on the cards.

Jill has over 29 years experience as a clinician and enjoys treating all musculo-skeletal problems from neck and back pain and dysfunction to sports injuries and everything in between. She has a particular interest in Myofascial Release (connective tissue release), and takes a number of exciting Pilates classes.
Outside of work Jill enjoys yoga, running, cycling, swimming, cooking, camping and music.

Matt Walsh
Matt Walsh
Clinical Lead Physiotherapist

Matt qualified from the University Hospital of Wales, in Cardiff in 1999, and started work at Wycombe General Hospital where he gained experience working in the Respiratory, Orthopaedics, Neurology, and Musculoskeletal fields.

Since 2001 Matt has specialised in Musculoskeletal Physiotherapy becoming our Clinical Lead Therapist in 2015.

Being a keen runner (with a few injuries himself) Matt has attended numerous running analysis and movement control courses to help improve his performance and prevent his injuries. Matt has used this experience to set up our running analysis clinic where he performs assessments – looking at your flexibility, strength and control alongside recording your running technique. From the information he obtains he is able to provide exercises and advice on how to improve your performance and help prevent any injuries.

Matt has further experience working within other sporting fields and spent 3 years as the Physiotherapist for Marlow RFC, and was the first team Physiotherapist for the Buckinghamshire representative rugby side.

Matt is also our ergonomic specialist treating any work related problems. This involves assessing patients in their working environment and providing exercises and advice to prevent any work related issues.

Outside of work Matt loves to travel and adores afternoon tea and picnics. He is a very proud father of 2 girls and enjoys spending every minute running around after them.

Tom Clifton
Tom Clifton
Senior Physiotherapist

In 2015, Tom graduated from Bournemouth University with a degree in Clinical Exercise Science then went on to do a Masters in Physiotherapy at Oxford Brookes University. Throughout this time, Tom gained experience in Neurological Community Physiotherapy in MS rehabilitation and gained specific qualifications in sports massage and Kinesiology Taping. Tom has a specific interest in musculoskeletal physiotherapy and likes to treat a wide variety of conditions from acute to chronic.

Tom joined the Hatt team in 2018 and has since completed courses on treating injured runners, assessing and treating the shoulder and management of paedeatric and adolescent musculoskeletal conditions.

Outside of work Tom enjoys keeping active through running, football and cycling. On weekends, he likes to play golf, watch sport or attend music festivals.

Niamh Allen
Niamh Allen
Senior Physiotherapist

Niamh graduated from University College Dublin in 2014. Having grown up in Ireland, she decided to move across the Irish Sea to kick start her career in a busy private practice in Cirencester, where she spent two years building on her experience of musculoskeletal conditions.

In July 2016, Niamh moved to a London practice where she gained qualifications in both Acupucture and Pilates and started to specialise in the foot and ankle, and tendon and shoulder rehab.

After a very busy year, she decided to move away from the London buzz and set up in the beautiful Wiltshire where she joined Hatt’s. since joining the clinic, Niamh has continued to further her training in low back and knee conditions, as well as developing a very special interest in chronic pain conditions.

Having grown up by the sea, Niamh has competed in many open water events and has worked as a beach lifeguard. Now that she is living a bit further inland she has sampled lots of different sports to try and replace her coastal activities. She loves heading out on day trips exploring the area by foot, bike or water!

Dan Long
Dan Long
Sports Therapist

Dan graduated from St Mary’s University, Twickenham in 2018, with a BSc (Hons) in Sport Rehabilitation.

His passion for rehab was ignited by work experience at the Institute of Naval Medicine and with the team involved in Prince Harry’s Help For Heroes “Walk for the Wounded” expedition to the South Pole in 2013.

Before joining the Hatt team, Dan had experience working with Millwall Football club, Great Britain Gymnastics, the Great British Row, London Irish Rugby, and the London Marathon. He also toured nationally and internationally as pitch side rehabilitation specialist with the Wooden Spoon Marauders and worked with the Samurai International and Jamaica sevens, rugby teams.  He also worked for Trojans and Hampshire Rugby.

Since joining Hatt in 2018 Dan has continued to develop his skills in rehabilitating a wide range of musculoskeletal conditions working within the Rehabilitation and Sports therapy teams.

Dan has a passion for creating lasting positive change for his patients, making sure that each individual has a holistic approach by understanding and incorporating the patient’s goals to maximise movement control and strength in order to help prevent future recurrence of injury or dysfunction.

Outside of work, Dan loves sport and music. He plays competitive Hockey for Marlborough Hockey club, enjoys playing the piano and going for long walks or cycle rides in his spare time. He also enjoys time on the boat on the Solent and Hamble River.


Rehab & Manual Therapy and Massage Team

Lloyd Smith
Lloyd Smith
Rehab Therapist

Lloyd graduated from Hartpury University in 2016 with a BSc (Hons) in Sports Conditioning and Injury Management. He then went traveling around the world before returning to his studies at St Marys University, Twickenham, where he completed an MSc in Sports rehabilitation. During this degree, he gained experience in professional football, gyms, and also injury clinics. He also covered pitchside for an amateur football team. Lloyd’s passion for injury rehabilitation started after he suffered his own injuries while playing rugby.

In his spare time, he likes to keep active by either playing rugby or having a social round of golf. Lloyd’s other passion is scuba diving. This lead to him working in Cyprus as a PADI-qualified rescue diver during his university summer breaks.

Emma Collins
Emma Collins
Rehab & Manual Therapist

Emma graduated from the University of the West of England in 2021, with a BSc (Hons) in Sports Rehabilitation. Her passion for healthcare developed by volunteering at the Great Western Hospital in Swindon within the Physiotherapy department during college. Whilst at university, Emma gained experience completing work as a pitchside first aid responder for local rugby clubs and at Neurokinex where she worked with individuals with complex neurological deficits. Emma also has a keen interest in various winter sports including skiing, snowboarding, and competing in national leagues in Ice Hockey.

In her spare time, Emma loves to bake cakes, travel, and skate on the ice rink as much as she can!

Rob Cunningham
Rob Cunningham
Clinical Lead Manual Therapist

Rob gained his diploma in Sports Therapy in 2007 and has since achieved further diplomas in Advanced Sports massage and Hot Stones massage. He has worked at the clinic since June 2009, enjoys being part of a multi disciplinary team and has progressed to the head of the Massage department.

He has a very keen interest in Myofascial release and has attended numerous courses to develop his skills and knowledge on this subject. Rob is heavily involved in driving the massage team forward and also trains up any new massage recruits.

Rob is married and has two young sons and a daughter who keep him very busy. He has always had a keen interest in sport, previously playing both football and cricket at a competitive level. He currently enjoys cycling and swimming which help him keep fit.

Jonathan Cole
Jonathan Cole
Senior Manual Therapist

Jon has always had a passion for sport, exercise, and health. Following this passion he graduated with a degree in Sport, Health, Exercise and Nutrition in 2014 and then went on to obtain a Level 5 Diploma in Sport and Remedial Massage therapy in 2015 from the London School of Sports Massage (LSSM).

As a lover of sport he understands how frustrating an injury can be, which is why he chose to pursue his career in Therapy. Working within an experienced team to get people back to doing what they love suits him perfectly.

Jon and his partner are enjoying living in the first home together whilst planning their wedding. He has always been a keen sportsman and has tried a wide range of different sports. Although, in the end always seems to come back to football.

Isobel Collings
Isobel Collings
Senior Rehab & Manual Therapist

Issy graduated in 2014 from UWE, Bristol with a BSc (Hons) degree in Sports Therapy and Rehabilitation. During her time at university she gained experience working with many sports teams.

Since graduating, Issy has continued working with athletes and has supported the Great Britain synchronised swimming team through training and competitions.

Issy has also worked as a carer in a respite care home for children and young people with disabilities, complex medical needs and challenging behaviours which she loved and found very rewarding.

Outside of work, Issy is a synchronised swimmer, competing both nationally and internationally. She enjoys being active and has recently taken up a new hobby – SUPing (stand up paddle boarding)!

Craig Nurse
Craig Nurse
Rehab & Manual Therapist
Craig graduated in 2015 from the University of Gloucestershire with a BSc (Hons) degree in Sports Therapy. During his studies, Craig gained experience with Bristol Rugby, Neurokinex and spent two seasons with Hallen F.C.
Once Craig became qualified he worked in his home city Bristol where he worked for Back2Action. Here Craig was lucky enough to work with professional athletes and learn valuable rehabilitation skills. Craig has experience rehabilitating various injuries such as ACL reconstructions, spinal cord trauma, SLAP lesion repair, stroke recovery, hip osteoarthritis and more.
The love for injury rehabilitation came from an unfortunate accident that changed his life. Being a patient once he is able to understand the hard times and good times rehab can bring.
In his spare time, Craig finds himself on the touchline, where he is masterminding his football team (Bromley F.C.) to victory. He also loves his music, good food and traveling.
Danny Burke
Danny Burke
Senior Pilates Instructor and Rehab Therapist

Danny graduated from UWE with a degree in Sports Conditioning. His rugby career took him to London where he discovered Pilates and which led to many years of working at various clinics, studios and sports teams, alongside physiotherapists and medical practitioners to help rehabilitate injuries and optimise movement.

Danny joined our team in April 2017 as a Senior Pilates & Rehab Instructor and we look forward to Danny bringing his knowledge and experience to further the Pilates & Rehab service.

Danny’s main passions have always been food and sport. Now retired from rugby and having left London, he is pursuing golf and is always on the lookout for local restaurant recommendations.


Podiatry Team

Rachel Membery
Rachel Membery
Foot Health Practitioner

Rachel grew up in the Caribbean as her parents were missionaries. She traveled to the Windward Islands building churches and schools. Rachel was formally educated in a Convent where she discovered her passion for art and eventually got accepted as a student at Chelsea School of Art in London. She then combined her love for traveling, art, and meeting people by working for the Youth Hostel Association and traveled from Cornwall to Scotland.

Rachel eventually settled in the southwest and embraced Motherhood. She then qualified as a Montessori Directress. In later years, Rachel decided to turn her hobby of treating friends and family’s feet into a career by gaining her qualification as a  Foot Health Practioner and in Reflexology. In her spare time, Rachel enjoys sketching and doing ‘Foot Map Readings’ alongside writing memoirs of her family’s escapades in the Caribbean.

Jose Gomez
Jose Gomez
Podiatrist

Jose graduated in Podiatry from Valencia University in Spain in 2013. After University he started working on private practice in Valencia but never stopped studying and developing new skills, especially in the field of biomechanics, which Jose is very passionate about. He just completed his MsC in Paediatrics and is already thinking about what he can learn next.

Jose has always been closely related to sports. He played basketball in Spain for 20 years, but recently found his passion for running. His love for sports and a healthy lifestyle lead him to focus his career on helping people overcome injuries that may keep them from enjoying this lifestyle.

Outside of work, Jose enjoys practicing any kind of outdoor sport, watching sports, and even talking about sport. He is a keen runner and loves exploring new places so he is looking forward to any recommendations.

Emma Chalmers
Emma Chalmers
Senior Podiatrist

Emma graduated from Southampton University with a first class honours degree in Podiatry. She has since worked in a number of private clinics across Hampshire, developing a specific interest in musculoskeletal foot and ankle pathology. She gained experience in 3D scanning and orthotic prescribing, and attended a course in shockwave therapy to extend her scope of practice within this field.

Sport has always played a big part of Emma’s life, especially hockey. She started at a young age and has since played for her university, local clubs and even played for the South-West of England team. Emma is now living in Bath and has settled into the bath Buccaneers club.

Aside from hockey, Emma also enjoys travelling, socialising with friends, volunteering at festivals and skiing

Melanie Good
Melanie Good
Foot Health Practitioner

Melanie has had an exciting and varied career working in customer service, marketing and then 6 years in a primary school where she gained her degree in Education Studies as well as the ability to multi-task and work swiftly under pressure.

Melanie joined the Patient Services team at Hatt’s in 2017 bringing her friendly and enthusiastic attitude, along with her excellent customer service skills.

In 2019 a different pathway became clear and she undertook a distance learning Diploma in Foot health practice and has now joined our Podiatry team.

Mel spends her spare time looking after her extended family, running, doing Pilates and when not actually visiting, she is dreaming of new places to visit with her partner.


Pilates & Strength & Movement Team

Marilyn Percival
Marilyn Percival
Senior Pilates Instructor

Having been active and sporty since childhood Marilyn graduated with a BSc Honours Degree in Sports Science in 2004 and then went on to qualify in a number of studio-based fitness disciplines such as Pilates and Vinyasa Flow Yoga.

Marilyn brings her knowledge of the human body and experience from over a decade of training Pilates to tailor every Pilates class to the attendee’s needs, offering a truly bespoke experience. She has a warm and personable style, and encourages confidence and individual progression.

Ever the student, Marilyn is passionate about continually developing her knowledge and experience of restorative exercise and training.

In her spare time, Marilyn spent two winters in Sainte Foy in the French Alps on ski seasons and loves being in the mountains and skiing. She has been Olympic weightlifting (for fun) for the last 2 years and her next ambition is to master surfing.

Jonathan Cole
Jonathan Cole
Senior Manual Therapist

Jon has always had a passion for sport, exercise, and health. Following this passion he graduated with a degree in Sport, Health, Exercise and Nutrition in 2014 and then went on to obtain a Level 5 Diploma in Sport and Remedial Massage therapy in 2015 from the London School of Sports Massage (LSSM).

As a lover of sport he understands how frustrating an injury can be, which is why he chose to pursue his career in Therapy. Working within an experienced team to get people back to doing what they love suits him perfectly.

Jon and his partner are enjoying living in the first home together whilst planning their wedding. He has always been a keen sportsman and has tried a wide range of different sports. Although, in the end always seems to come back to football.

Jill Westwood
Jill Westwood
Clinical Lead Physiotherapist & Pilates Instructor

Jill qualified from the Middlesex Hospital School of Physiotherapy in 1990. She started her working life at Milton Keynes General Hospital, where she rotated through all the clinical specialties for two years and then took a senior post in Outpatients and Orthopaedics.

In 1993 Jill moved into private practice and has spent her time working in multi disciplinary clinics with, to name but a few, orthopaedic specialists, osteopaths, chiropractors and podiatrists. Throughout her career, Jill has continued to attend numerous courses to update and expand her knowledge.

In April 2011 she and her partner embarked on a six month cycling expedition round the coast of Great Britain. Since then Jill has completed a Half Ironman Triathlon with a Full Ironman on the cards.

Jill has over 29 years experience as a clinician and enjoys treating all musculo-skeletal problems from neck and back pain and dysfunction to sports injuries and everything in between. She has a particular interest in Myofascial Release (connective tissue release), and takes a number of exciting Pilates classes.
Outside of work Jill enjoys yoga, running, cycling, swimming, cooking, camping and music.

Danny Burke
Danny Burke
Senior Pilates Instructor and Rehab Therapist

Danny graduated from UWE with a degree in Sports Conditioning. His rugby career took him to London where he discovered Pilates and which led to many years of working at various clinics, studios and sports teams, alongside physiotherapists and medical practitioners to help rehabilitate injuries and optimise movement.

Danny joined our team in April 2017 as a Senior Pilates & Rehab Instructor and we look forward to Danny bringing his knowledge and experience to further the Pilates & Rehab service.

Danny’s main passions have always been food and sport. Now retired from rugby and having left London, he is pursuing golf and is always on the lookout for local restaurant recommendations.


Patient Services Team

Naomi Jones
Naomi Jones
Patient Services Co-ordinator
Naomi joined the Hatt team in 2021 after deciding on a career change. For many years, Naomi was a qualified gymnastics coach and from the age of sixteen, she’d been competing and training as a gymnast.
During her coaching career, Naomi worked alongside a team of Physiotherapists to aid gymnasts through injury. This is how she gained an interest in recovery and prevention of injury, so Hatts seemed like the perfect next step. 
During her spare time, Naomi enjoys going to the gym and spending time with her friends and family. She has a huge passion for traveling and can’t wait to continue her travels to different places around the world.
Sue Slater
Sue Slater
Patient Services Co-ordinator

Sue joined the Hatt clinic in 2021 and quickly became a valued member of the Patient Services team. She is originally from Yorkshire and has lived in Scotland, Germany, and Hampshire before finding her home in the beautiful Wiltshire. Sue has had a varied career to date from production to sales, being a teaching assistant, and working in retirement living.

Sue enjoys spending her free time with her husband and teenage children, as well as socialising with her friends. She has chickens and dogs at home and loves to spend time enjoying her garden and small allotment.

Ellie Dean
Ellie Dean
Patient Services Co-ordinator

Ellie finished studying in 2014 after completing her A levels in Health and Social Care and Business at Devizes School.

Following this, she joined the Fire Service for two years before joining the Police force for a further four years. During her time with the Police, Ellie took nine months out to look after her little boy, Max.

Ellie recently decided that it was time for a career change so joined the Hatt team, where she is looking forward to bringing her skills and knowledge to grow with the business.

When Ellie isn’t at work, she and Max are always out on adventures, creating fond memories together.

Frances Smart
Frances Smart
Patient Services Co-ordinator

Frances studied Business and Administration at Trowbridge College where she learnt essential skills in customer service and administration, and ever keen to put those skills in to practice, spent her weekends gaining work experience at her local M&Co store.

Following Fran’s graduation, she was offered a full-time job at M&Co, and over a career spanning 8 years at the store, was promoted through to an assistant manager where she was responsible for all customer queries, health & safety and the smooth running of the store.

Working at a clothing store, Fran enjoyed making people feel good on the outside, but it was time for a change – a change to making people feel good on the inside – and that’s where Hatt’s come in. Fran was thrilled to be joining our Patient Services team, and hasn’t looked back since.

In her spare time, Fran enjoys drawing and painting, reading manga (no, it’s not a typo – manga is actually a Japanese comic book), and playing video games with her fiancé.

Jo Taylor
Jo Taylor
Senior Patient Services Co-ordinator

Jo joined the team in September 2016 after a career break to take on the full-time role of bringing up three daughters. In her previous career she was a software developer and a project manager from which she brings with her both customer focused and organisational skills.

When not at work Jo enjoys spending time with her family. A lot of this time is is spent taking her children to various netball and hockey matches and ballet lessons. Jo has also just taken up running again after a break and attends regular exercise classes.

Moira Thorpe
Moira Thorpe
Patient Services Co-ordinator

Moira joined the team in August 2015 after a career break to take on the full-time role of bringing up two daughters. She originally owned a Floristry business in Norwich before a move to Wiltshire with her husband. Moira then worked at a specialist picture frame restorer (which included helping to salvage some of Windsor Castle’s fire-damaged frames).

Moira joins our team bringing with her experience in customer services and accounting and administrative roles.

Moira dotes over all her pets (big and small) though regrettably has no room for the donkeys she would really like. But she supports the Donkey Sanctuary and adopts donkeys from a distance. Whether tending the beans on the allotment or scrambling along an airy ridge in Snowdonia, Moira is very much an outdoor person!

Julia Cunningham
Julia Cunningham
Lead Patient Services Co-ordinator

Having previously worked as a Nursery Teacher for 16 years in a private nursery, Julia wanted a change of direction after having her own two children. Having been with the Hatt Team since 2014 Julia has found the role most rewarding and thoroughly enjoyable throughout.

Most of Julia’s spare time is spent racing around after her three very lively and energetic children, who tend to keep her very busy. She enjoys running and having had a break for the last couple of years she has got back into her running shoes and just completed a 10K in aid of the Stroke Association. Julia is looking to participate in a few more 10k fun runs this year.


Office Team

James Hatt
James Hatt
Director

James set up the Hatt Clinic in 2003 and currently works as the full time Clinical Director. He was the first Physio in the company but now no longer runs a patient list, but is instead involved in the training and development of each and every service that the Hatt Clinic offers.

His drive to provide exceptional care and results for patients, and the vision of a comprehensive musculoskeletal medical service under one roof has led us to where we are today.

James lives in Bath with his wife and co-director Amanda. Their daughter Steph is all grown up and currently managing the marketing department at Hatt’s! When not working James loves to travel and is interested in most outdoor activities, as long as it’s sunny!

Amanda Hatt
Amanda Hatt
Director

Amanda comes from a commercial business background and has over 16 years of Management, business development and customer service experience.

She began her career in customer service at littlewoods in the north of England in the mid 90s and fulfilled many managerial roles over the years before working as a general manager for an international mail order company in 2003.

In 2008 Amanda finally gave in to James request for her to come and join him in the running of the clinics.

Amanda is responsible for the day to day running of the business, customer satisfaction and management of the team. Her main interests are in business development, staff management and team building.

Sue Pothitos
Sue Pothitos
Clinic Manager

Sue originally trained as a bilingual secretary before taking a career break to bring up her family. After several years living in the Middle East supporting her husband’s career she returned to the UK and settled in Frome and took a position with what used to be called Frome Physiotherapy.

As James and Amanda took over the Frome Clinic Sue’s role has continued to grow and as Clinic Manager she is now responsible for ensure all three clinics run smoothly.

She continues to live in Frome with her husband and a big black hairy labradoodle and when not at work spends a lot of time in London and the South East visiting her four grandchildren.

Sue Parker
Sue Parker
Accounts Manager

Sue joined the Hatt team in March 2015 as an accounts assistant, prior to this she worked within the customer service sector before moving into accounts.

Since working in the Hatt team she has gained her AAT Level 2 and Level 3 and looks after all our patients accounts along with the company accounts and is now Accounts Manager.

When she is not at work Sue enjoys spending time with her family, walking her Cocker spaniel Daisy and attending weekly fitness classes. She has a love of travel and when the opportunity presents itself you will usually find her on the first plane to Italy.​

Steph Hatt
Steph Hatt
Marketing Executive

Steph graduated from Manchester University with a BA (Hons) in French and Business Management, and though she focused on many areas of business throughout these four years, took a particular interest in Marketing and Sales.

Having joined the Marketing team, Steph is keen to use all the many and varied skills gained in University, and bring new and fresh initiatives to the clinics. One of her favourites so far being Christmas at Hatt’s.

Steph loves to ski, having worked two seasons in Meribel, spends time with her friends and family outside of work, as well as finds time to travel to new places all over the world.