Patient Services Team

Are you a passionate receptionist that loves working with people?

Being part of our Patient Services Team at Hatt’s you are the glue that holds our clinical team and patients together. You are the first impression, the last impression and everything in-between for our patients.

When you join Hatt’s you join the mission of ‘inspiring people to prioritise their health, helping them to keep moving and active throughout their lives’ which is why your days will be challenging, varied and incredibly fulfilling.

Your role as a Private Clinic Receptionist at Hatt’s

Your role will be to provide a gold standard level of service for our patients.

Your daily tasks will include:

  • Making sure the clinic is running like clockwork
  • Managing the responsibilities to ensure we offer a gold standard level of care to our patients
  • Managing all patient enquiries by phone and email and directing them to the appropriate service
  • Creating a tidy and welcoming environment for our patients
  • Supporting your colleagues in clinic
  • Managing project work alongside running the clinic and other administration duties

We run very successful, busy clinics so you will often be working with another team member on front of house throughout the day. You will work without supervision on a day-to-day basis, giving you the responsibility of running the clinic and the autonomy to make decisions. This can provide great job satisfaction and fulfilment for the right candidate.

People focus

As a Patient Services team member, most of your day will be centred around our patients, so building a strong rapport with them is the key to success.

Team Hatt’s

You will be blown away by the support you will get from your team mates. Both in work and outside of work.

Growth and development

You will be coached and supported to be the best version of you.

Explore the other highlights of working at Hatt’s.

These are just a few of the many benefits to becoming part of the Hatt team. Do take a look at our benefits and perks, and learn more about our company and culture.

What our Patient Services team say…

“Right from my first interview I felt like I belonged at Hatt’s”
Jo Taylor
Jo Taylor Lead Patient Services
“I’m very grateful for the time, energy, and belief I have been shown since I started.”
Julia Cunningham
Julia Cunningham Lead Patient Services

Frequently Asked Questions

Are my working hours likely to change?

Would you contribute towards my pension?

How much annual leave is available?

Is there parking outside the clinics?

Will you provide me with a uniform?

Will I be required to work evening and weekends?