Patient testimonials

What it’s like to be a patient at Hatts

Mary Davenport

V helpful friendly appointment. Marcia very knowledgeable and a most enjoyable Appointment.

Natasha Billett

This was my first visit to the Hatt clinic, the clinic itself is lovely and modern and in a really convenient placement within Devizes. I work full time, so the offer of evening appointments worked really well for me. Jo on reception was lovely and greeted me with a smile. When I headed in for my appointment it felt like I had known Melanie for years we went through my health history and I got in to the chair for treatment she was fantastic at making me aware of what she was doing and why and we talked about life and work while she treated my feet, she made me aware I am even on both of my feet but gave me advice on needing to change my footwear and the kind of footwear to look at, she also advised foot care which I was able to purchase within clinic, after my appointment Jo on reception checked in with me if everything had been okay and made me my follow up appointment for 7 weeks time. A fantastic first experience of the clinic and I can finally walk without being in pain.

Ros Clarke

I was very reassured by both my recent progress towards increased mobility thanks to the therapists at the clinic and also by the one-to-one session with Tom I had where it was clear he was going to continue my rehab program with a program completely tailored to my needs. The exercises are very doable at home and I feel confident in the expertise available that I will improve my overall mobility long term quite significantly.

Neil Hodgson

First ever visit to a Chiropodist - recommendation from my wife - both your practice and Marcia. And, I have to say, absolutely five star - nice clean, neat premise's and marcia was excellent - clearly knew her stuff, was very efficient and personable - well done!

Ian Wixon

Having experienced a fair amount of pain in my knee and difficulty walking, I made an appointment at Hatts and was treated by Issy. She was extremely friendly and efficient, undertaking a verbal assessment of my current issues, asking about my medical history and my expectations of any treatment she might provide. Following a subsequent physical assessment of my knee, Issy gave me a diagnosis of the problem along with a proposed treatment plan, both of which were provided with clarity. Issy went on to provide treatment and after this initial session, after one day, I am left astounded by the improvement in my condition.

Bernadine Sleeman

First time I have used HATT CLINIC found the experience very good Craig Nurse was excellent I felt a lot better that evening and wish I had gone sooner would definitely recommend the Clinic.

Louise Spencely

My appointments with Harpreet have released my left shoulder, which was pretty much locked after a rotator cuff injury that I was ignoring in the hope it would heal on its own. The treatment, advice and exercises she gave me have set me on the road to recovery. I found her very clear in her explanations of the issues with my shoulder and the "road map" for recovery, and the exercises she gave me were pitched at exactly the right level. At each session I was able to progress to the next level of exercises. Her manner is professional and friendly and I would highly recommend her to anyone needing physiotherapy treatment.

Richard Dunn

Marcia was very professional and exuded a confident approach to my particular podiatry problem. She has an excellent manner in dealing with clients and is a credit to the company.

Louise Spencely

My initial rehab session with Lani was exactly what I needed. She explained everything clearly and the exercises were all pitched at exactly the level I need to progress with healing my rotator cuff muscles. I'm looking forward to the subsequent sessions.

Philip Lamb

After a recent GP appt, where I received a vague diagnosis, I was encouraged to seek physio. From walking through the front door at the HATT Clinic the level of service was exceptional & reassuring. I was seen by Daniel, who was equally perplexed by my diagnosis, nevertheless, he was determined to make sense of my condition. By the time he completed my assessment I had a much warmer feeling about what I have and the limitations associated with it. He then suggested a range of exercises that would be beneficial which we rehearsed. I have since received a programme of exercises to follow, which I do, and should it be necessary to return I would without hesitation. Thank you.

Elizabeth Hudson

My first ever podiatry experience and certainly a good one! Following a relevant medical history, careful and thorough examination of my feet, Clementina explained what she would do and performed this with care and skill. She also checked the blood flow in my feet. Finally, she recommended two products, which she felt would help my skin. I have made an appt to see her again in 3/12. A friendly, skilful and knowledgable professional.

Renata Reynolds

Visited Olivia for a neck/shoulder massage to reduce tension. She did a great job. Very friendly, efficient and knowledgeable.