Patient testimonials

What it’s like to be a patient at Hatts

Gaye Timbrell

I came to Melanie as I had been told I had a corn on my foot. She treated me and now the corn is gone. Advice she gave about softening my feet was useful.

Michael Riches

Nice greeting from reception staff on arrival. Dyanne, was very thorough with the initial examination, explaining the diagnosis and detailing the treatment plan, that would be required going forward. I found the whole experience pleasant and relaxed.

Abbie Haines

I was so nervous meeting another team member, but Nick soon put me at ease . His clear instructions were great but I benefitted more by watching him demonstrate what the exercises were and than let me try . Looking forward to Rehab classes with Nick .

Lindsay Graham

A really positive physio appointment with Ebot. I am now feeling really confident going forward with his guidance.

Rosemary Burdon

Marcia was very friendly and helpful. The experience was relaxing and enjoyable and a relief to know my feet will be well cared for in the future.

Penelope Earley

Thorough assessment very professional. Good clear information about my shoulder issues giving me a better understanding moving forward. Jonathan increased my range of movement and gave me good advice to further increase my movement. My shoulder movement felt smoother. I’m more comfortable after therapy. Very pleased with my initial visit and look forward to my next session.

Amanda Quinn

Had my first ever podiatry appointment. Loved it! Marcia is great and made my feet lovely! I will be doing it regularly.

Steve Read

Excellent physio advice and treatment received when I booked in to the Devizes clinic with only a day of notice and an injured knee. Thanks Issy!

Christine Fowler

I:I with Oliver before I begin the Strength and Movement classes was very good. He listened to what I had to say and then put me through a variety of exercises to see how strong I was through various parts of my body. He was always encouraging and I did not find it too difficult. I was surprised when I left that even then I felt stronger and more more balanced, so I am looking forward to doing weekly exercises with others and keeping up as much of my own exercise as I can at home. I have high hopes that at the end of the 10 week sessions I shall feel much stronger and more balanced.

Elizabeth Verth

Having recently moved to the area, this was my first visit to the Hatt Clinic in Frome. Mel, the podiatrist I saw, was friendly, caring and thorough. She explained everything very clearly and the carried out my treatment in a highly professional manner. She also explained all the options going forward. I feel that I am in good hands and recommend both the Hatt Clinic and Mel.

David Parry

Really friendly and helpful conversation about how I can recover from my ankle problem Nick was patient and understanding, and explained the exercises to me in a clear way Top class service

John Fulton

The reception area was nice and warm smelt really nice and clean. The receptionist was cheerful and pleasant & made me feel welcome. Issy was very professional a great communicator, easy to relate to and she explained everything clearly before carrying out any treatment etc, I felt relaxed and comfortable. I would certainly recommend this practice.