Patient testimonials

What it’s like to be a patient at Hatts

Toby Guyett

Zoe listened and took the time to understand my injury. I went away feeling like progress had been made and that I had a plan to work to so I can get back running! Thank you

Caroline Relph

I had seen Ebott about a recent ankle injury and he was excellent at diagnosing and treating it. But I am blown away with how he worked yesterday to significantly calm down a back injury which reoccurs ever since a riding accident in 1982. I have seen so many practitioners over the years but none made a difference until my journey with Hatt and Ebott was beyond incredible at easing my pain and providing further achievable exercises. Can't wait for my next appointment.

Liz McCarthy-Young

Came to see Melanie Good (Podiatrist) as I was in pain due to two corns on my foot. She got rid of them, gave me some great advice too, to ensure future foot health.

Amanda Housby

I came to have a very painful corn looked at .Dyanne Douglas-Mayer was the lady that took care of me and she was amazing . I felt she had explained what she was doing and why. she was very through and my foot is so much better

Philip Holihead

Another great visit to the Hatt Clinic. This was my first REHAB session and what I particularly liked was the care and attention taken about pain management and the emphasis that the exercises should be done at my own pace. There was no pressure, this is not a gym session, it is clearly therapy and after running through the exercises for my own condition I left feeling that I had worked at a good level and that I could feel progress. I am looking forward to the upcoming sessions. The exercise package for doing at home was sent to my email and was waiting when I got home. This explains how to do the exercises and includes a simple video of each exercise so that you don't make any mistakes. It also gives the feeling of continuation of the overall process. I chose to pay for the starter package which nicely covers the first 6 sessions in one price. This gets costs out of the way in one lump.

Toni Cushman

Had a really productive session with Jill, who understood my individual needs, both previous and current and after some physio, took me through some exercises to make sure I was doing them properly - a must for me as I tend to go away and do them incorrectly. This was followed up with online instructions of what we covered - brilliant!

Joanne Rydon

First visit with Daniel and in fact, to the Hatt Clinic. Full assessment, I felt as though Daniel listened to me. He managed to understand my sometimes vague and non technical description of symptoms. He examined me, did some treatment and gave me some exercises. Daniel talked me through them to make sure I understood. They were then emailed to me. At no point did I feel rushed. I am looking forward to working with Daniel to alleviate my symptoms. The Hatt Clinic was impressive, very clean and modern.

Aggie

Fantastic and great service , they really focus on the customer

Ruth Deadman

Very pleased with the outcome of the session, Olivia is very professional and has a very pleasant manner.

Adrian Layfield

I found Josh to be helpful, informative and happy to answer any questions. It was a very beneficial session.

Dylan Gosai

Melanie was fantastic in my initial consultation, she made me feel confident that my problem will be gone after upcoming treatment sessions and it was easy to book in for those. Other staff I met were also friendly and I was made to feel welcome.

Philip Holihead

Overall: Good After a clear and concise analysis of the problem with my knee I received both a diagnosis and a plan for how to overcome the issue. Explanations of the injury were clear and understandable. Throughout it felt as though the physio and I were working as a team setting clear goals to solve the issue. The follow-up videos and explanations of the exercise plan were extremely useful and provided clarity as well as a timed programme for the necessary work. The atmosphere in the clinic was extremely friendly from arrival onwards and put me at my ease.