What it’s like to be a patient at Hatts

Patient Testimonials


All Reviews 4.9
Overall Rating
4.9 1746 reviews
PhysioRehabMassagePodiatryGait AnalysisPilatesStrength & Movement
Tom was first class as always, very confident and always hits the spot and makes you feel better and moving freely in a flash. - Roy - 01/02/23 
I have been suffering with pain in my shoulder when playing the piano. Tom explained what the problem is very likely to be and has provided exercises and suggestions on how to change position when playing. My appointment was on time and very helpful. - Katharine - 01/02/23 
Receptionist friendly & welcoming, Robyn just fabulous!
Never realized how solid and stiff my shoulder actually was, hoping that after my course I will finally be free of pain rather than just accepting that I'm getting older.
Thankyou. - Mrs - 31/01/23 
I had every faith in Tom, as he has given my husband physio. Tom is very professional and made me feel at ease. He explained what he was going to do. I came away from physio feeling that I was on right track of healing my back. - Linda - 31/01/23 
Lina is very professional and courteous. - Neil - 20/01/23 
My third experience at Hatt's involved Robyn, a physiotherapist. She seems absolutely brilliant, is very good humoured and managed to persuade me to try acupuncture which no one has succeeded in doing in during my 68 years.

Overall Hatt experience remains very good. Would recommend to anyone. - Richard - 20/01/23 
Excellent service from Lina. Very happy with the result and advice. I will recommend her. - Martha - 20/01/23 
I was very pleased with my visit to see Tom on Friday concerning the various injuries that I had incurred over the Christmas and the New Year period. He explained very clearly what he felt was the root cause of these injuries and how they should be treated. The exercises that he has sent via e-mail are to be done three times a day and I am convinced if I can keep to that routine then things will improve by the time of my next appointment in early February.
Many thanks, Tom. - David - 14/01/23 
Tom very thorough and helpful. - Antonia - 11/01/23 
Great 1-1 with Danny! Danny made me feel very comfortable. Explained what we were going to do, coached me through the exercises helped me feel confident and comfortable with the rehab process! - Debbie - 10/01/23 
It was very helpful and the Physio identified the problem and gave me some exercises to follow. The physio also followed this up with videos of the exercise which is helpful. - Chris - 10/01/23 
Great session with Lloyd which I found very informative. I was given a bespoke treatment plan with exercises to do at home. - Peter - 08/01/23 
Superb treatment by a clearly skilled podiatrist - David - 07/01/23 
Lina was at her usual high standard and well worth the trip from Bath - David - 05/01/23 
Tom's diagnosis was spot on. After initial treatment the painful symptoms' have decreased slightly but I am having further treatment from Tom next week. - Paul - 31/12/22