Patient testimonials

What it’s like to be a patient at Hatts

Philip Holihead

Overall: Good After a clear and concise analysis of the problem with my knee I received both a diagnosis and a plan for how to overcome the issue. Explanations of the injury were clear and understandable. Throughout it felt as though the physio and I were working as a team setting clear goals to solve the issue. The follow-up videos and explanations of the exercise plan were extremely useful and provided clarity as well as a timed programme for the necessary work. The atmosphere in the clinic was extremely friendly from arrival onwards and put me at my ease.

Andy Hislop

Zoe took me through an initial consultation and assessment. Very friendly, professional and non- judgemental. I say this as I ought to have come in a long time ago! Pragmatic and balanced advice with a realistic plan moving forward. I left feeling reassured and excited to engage in the plan we agreed on.

Sue

Josh is very simpatico and went through all the exercise programme clearly and precisely. I started off feeling rather apprehensive but left with confidence to go onto the rehab course.

Darren Woodcock

I booked my first visit to Hatt Clinic yesterday 30th April. I suffer with a long term back problem, which is now affecting knees & feet. When I made the appointment the receptionist couldn't have been more friendly or helpful, and an appointment was made to see Jose Gomez, the senior Podiatrist. Jose was friendly, professional and very knowledgeable, giving me lots of tips on how best to look after my feet. The treatment began and I must say it was an incredibly experience. 90% of my pain was taken away and I feel so much more comfortable when walking and standing. I am visiting again in a few weeks time for a follow up appointment, and will take the opportunity to look at all the other services that Hatt has to offer, and get these creaking bones and joints back in to some sort of order. Thank you!

Martyn Wills

Rehab appointment with Josh. Detailed and focused session on the rehab exercises for my recovery. Done in a very relaxed but structured manner covering all the exercises to manage my recovery. Josh is an experienced rehab specialist and the session was excellent.

David Fairclough

I had an assessment with Tom Lawson at the Devizes clinic yesterday. He was very thorough and professional. I am now going to attend 5 sessions with Tom at the Frome clinic.

JEAN RICKARD

I MET ZOE AND EXPLAINED THE PROBLEM I WAS HAVING. SHE WAS VERY THOROUGH AND ESTABLISHED THE CAUSE OF MY DISCOMFORT. SHE WAS VERY PROFESSIONAL, KNOWLEDGABLE AND VERY PLEASANT TO WORK WITH.

Hana Kinsman

Although a mere visitor to Marlborough, I had to seek help because of my sore back. I was lucky to fall under the super capable hands of Emma Collins. I admired Emma's knowledge of the human body, and the usual imperfections causing, in my case, a sore back. She swiftly diagnosed the issue and dealt with it, switching between massage and application of warm, smooth volcanic stones to "untie" the pesky knots. I was impressed not only by the very professional and personable Emma, but also the other members of the HATT clinic team, my husband Jeremy and I had the good fortune to deal with.

Jeremy

Zoe Jeynes provided me with the best advice I dould receive. She was able to clarify from a series of exercises and questions that my leg and knee injury (from excessive work-outs) likely did not constitute damage that would need surgery. She identified the problem, and showed me exercises to alleviate it. She provided advice and guidance, and a routine to follow, and assured me it could be cleared up in a reasonable time, if I were disciplined. Her ample knowledge and professional experience were impressively evident. The acuity of her observation and diagnosis is accompanied by by a very pleasant and empathetic manner. I have the greatest of confidence in her.

Iris BUTCHER

I am pleased with my on going rehab knowing that I am doing the right exercises. Having been to Hatt Health and Movement before I know what to expect. It was helpful information to know what to wear and take with me.

Martyn Wills

Really professional session with Josh. Clearly identified the issue and dealt with it.

Jacqui Angel

I saw Jill for my 1st Appointment recently while I was having awful Shoulder, Neck and Arm pain and not having slept for 3 nights. She was very professional, friendly and helpful, and after the 1st session removed the worst of the pain I had been in. Still a way to go but to be out of the awful recent pain is such a relief.