Patient testimonials

What it’s like to be a patient at Hatts

Steve Read

Excellent physio advice and treatment received when I booked in to the Devizes clinic with only a day of notice and an injured knee. Thanks Issy!

Christine Fowler

I:I with Oliver before I begin the Strength and Movement classes was very good. He listened to what I had to say and then put me through a variety of exercises to see how strong I was through various parts of my body. He was always encouraging and I did not find it too difficult. I was surprised when I left that even then I felt stronger and more more balanced, so I am looking forward to doing weekly exercises with others and keeping up as much of my own exercise as I can at home. I have high hopes that at the end of the 10 week sessions I shall feel much stronger and more balanced.

Elizabeth Verth

Having recently moved to the area, this was my first visit to the Hatt Clinic in Frome. Mel, the podiatrist I saw, was friendly, caring and thorough. She explained everything very clearly and the carried out my treatment in a highly professional manner. She also explained all the options going forward. I feel that I am in good hands and recommend both the Hatt Clinic and Mel.

David Parry

Really friendly and helpful conversation about how I can recover from my ankle problem Nick was patient and understanding, and explained the exercises to me in a clear way Top class service

John Fulton

The reception area was nice and warm smelt really nice and clean. The receptionist was cheerful and pleasant & made me feel welcome. Issy was very professional a great communicator, easy to relate to and she explained everything clearly before carrying out any treatment etc, I felt relaxed and comfortable. I would certainly recommend this practice.

Max Wide

An excellent experience, I found Clementina to be personable, experienced, knowledgeable and very skilled. She was informative and reassuring.

michael johnson

I found the Re-hab different than expected but mostly good , i need alot of practice but Olivia was very helpful and encouraging .

Andrew Stroud

A good initial visit to download problem. Jill is a good listener and made a good assessment. She did some work on the problem area and has given me exercises to do in readiness for my next Appt. So far, so good:)

Ursula Ann Lake

Urgent appointment for acute thoracic pain Erbot was very professional. Explained potential reasons for problem. How to deal with it. Gave massage and ultrasound,very helpful. Was insistent I continued with Dr's appointment I had after.....just as well as to top it all I have a chest infection. Follow up due next week with MSK issues.

Abbie Haines

Wow I was really out of my comfort zone entering Hatts, but the beautiful and caring receptionist soon put me at ease. Physiotherapy was lovely - talked through my health issues, my injury, hands- on treatment before giving me a diagnosis of the injury I had sustained . Then a little hands on treatment before offering me some exercises to do at home . Great physiotherapist who was passionate about his job and I felt like I mattered . Overall a wonderful experience - looking forward to my next treatment .

Sam Coakley

Friendly staff throughout the clinic, and my initial appointment with Melanie was relaxed, informative, and really helpful. She took the time to explain everything clearly and made me feel at ease. A very positive experience overall for my verruca treatment.

Sam Coakley

Friendly staff throughout the clinic, and my initial appointment with Melanie was relaxed, informative, and really helpful. She took the time to explain everything clearly and made me feel at ease. A very positive experience overall for my verruca treatment.