Patient testimonials

I saw Jill as I’m having trouble walking without a stick following a hip replacement. Jill was extremely kind and empathetic and encouraging. She instilled confidence in me which I was lacking. She gave me different exercises to do which seem to help after 24 hours. I am already grateful to her

I had an excellent session with Daniel. He diagnosed the problem causing my back pain and explained the issue in a clear and easy to understand manner. I am finding his recommended exercises very helpful and am no longer suffering the pain I previously experienced.

Had a very sore Achilles and had to get it fixed as I am going on a five week walking holiday to Japan. Josh has done an amazing job as I now have no pain and this is simply a miracle. Can’t thank him enough , what a great physio.

Podiatry visit for advice and any treatment necessary re corns and thickening toenail. Dianne was delightful, she removed corns, filed nails and advised re ongoing footcare also suggesting corrective orthotics available at oractice may help situation. Will see her again in 8 weeks.

Attended a massage therapy with Rob to try amd loosen up a trapped nerve/muscle. By using hot stones, traditional deep tissue massage Rob was able to ease some of the tightness. Still some work to do. As always some good interaction yo establish the range of movement and try to locate the source of the issue.

Booked an appointment after developing sciatica in my right leg, contacted the Frome office they were very helpful and booked me in the next day to have manual therepy with Josh. Receptionists very welcoming and friendly, the building smart and clean, Josh was a star very knowledgeable, enthusiatic and kind, he went through my medical history and my current symptoms and proposed a course of treatment for me. The massage with hot stones was amazing I could feel the painful nerves in my leg relaxing. Josh gave me a set of exerises to complete each day. I will be following up with another few visits which I hope will improve my condition over time. I highly recommend the HATT clinic

I saw Zoe yesterday concerning my knee. I was delighted with her help and thorough assessment of my problem. She took time and care and listened attentively to all my thoughts. I was impressed by the pathway towards recovery with the initial help and exercises through to the follow up sessions which should enable me to be able to manage the issue and continue with the things I enjoy doing. It was a very professional approach and I felt in very safe hands. Zoe also directed me to another therapist who had expertise in a different area thus ensuring I received the best help possible. Obviously the 'proof will be in the pudding' but I feel in excellent hands and, providing I do my part in practising the exercises I was given, there should be happy outcome.

A very professional and personable approach from Craig. He spoke with Oliver to understand how and where the pain was. Craig performed tests, explaining what he was doing and why throughout. He confirmed the issues with Oliver’s feet and demonstrated stretches to support and improve his current condition, even showing him visual images on the iPad of why the soles of his feet are causing him pain

As always, reception was very polite, efficient but low key. Josh was prompt in meeting me. Immediately made me feel at ease. We then went through the normal question, setting objectives and goals. From this a series of exercises tailored to my requirements were discussed. (Josh had previously discussed my case with Jill the physiotherapist who had referred me to rehab). Exercises were well explained and demonstrated. I was very happy with the session.

My podiatry appointment was excellent. The staff are lovely. Dyanne is very professional and sorted my problem with care and sensitivity. I would have no hesitation in recommending Hatts Clinic. All in all a very happy customer.

I recently had my knee assessed by Issy and was extremely pleased with the service I received. She was professional, knowledgeable, and took the time to explain everything clearly. The exercises she recommended were tailored to my needs and have already made a noticeable difference. I felt well cared for throughout the process and would highly recommend Issy to anyone in need of physiotherapy.

I have been having trouble with my knee and know from experience if I went to the GP straight away I’d only get recommended for physio which would take ages. So I asked for consultation and was given one with Ebot from South Africa, he was very good, polite and professional and got to the root cause in a methodical manner with succinct questions and a bit of gentle exercise and manoeuvring of limbs.