Patient testimonials

What it’s like to be a patient at Hatts

Caroline Duggan

Daniel as very knowledgeable and had a good manner . He listened carefully to what I said , observed me and gave a clear explanation of what was going on and advised me the best way to correct it. He sent me follow up information quickly as promised

Gillian Christy

A first visit to the clinic to discuss some arm and shoulder pain. First impressions are that this is a very well run, clean and friendly centre with helpful staff. The physio I saw, Zoe, for this first assessment was friendly, professional and thorough in diagnosing the main issue, explained exactly what the problem was and suggested a three stage plan to allow me to "get back to normal" before re-starting pilates and swimming (both of which I have had to abandon recently as the result of the shoulder problem). I received a follow up message with details of the exercises (including helpful video demonstrations) by the end of the day. Excellent service all round.

Kim White

Rob is amazing at what he does. I’ve had shoulder pain for 8 months and he helped reduce this in one hour! A very clever man.

Jayne Withers

Excellent professional assessment with Daniel with diagnosis. Treatment plan given. After 2 sessions could really feel a difference with improved movement and less pain.

Gillian Lynch

I met Clementina for the first time last week and had an excellent appointment with her. She very gently got rid of corns and dry skin on my feet and gave me lots of good advice. I will be going to see her every three months from now on to keep my feet in tip top condition.

Ted Lloyd-Jukes

Josh was very clear in his explanations of the various exercises and the aim of the programme.

Mrs Carolyn Smyth

Excellent treatment with Ebot, who fully understood my condition and gave me excellent advice in addition to a really helpful treatment. He is very professional and a good communicator. Thank you so much.

Emma Bone

I recently had a Podiatrist Consultation with Clementina, and I'm quite a nervous patient - but straight away I felt Clementina cared, was calming and very knowledgable. It was clear she wanted to help me with my problem and pain and put me at ease. She was able to help more than I expected and I came out feeling much more positive and informed. Clementina also recommended products to use and showed me how to dress my injury. I definitely felt in safe hands. Thank you!

Ann Burgess

Thanks to Tom, I feel encouraged that Strength and Movement sessions are going to help me!

Philip Jewell

This was my first podiatry visit. Clementina was extremely professional, thorough and helpful throughout the process. I would definitely recommend her.

Jane Crabbe

Fist visit to Hatts. Clementina was very thorough and explained the process. She suggested creams and oils which will help my feet and sent me some foot exercises to do. Very professional and competent.

Dave Child

Tom was very knowledgable and approachable. He gave me a comprehensive range of exercises which he demonstrated before supervising. Can definitely feel that the exercises will be beneficial and easy to implement at home.