Patient testimonials

What it’s like to be a patient at Hatts

Pippa Birch

First EVER visit to a podiatrist and I was NOT disappointed! Marcia explained everything really clearly, put me at my ease and treated my feet wonderfully. She was very knowledgeable about all things diabetic too. Thank you so much!

James Arnall-Culliford

Craig listened carefully to my progress and adapted the rehab plan accordingly. All exercises were demonstrated clearly, taught, and my form was checked. I have a clear path for the next month in my injury recovery.

Julie Dyer

Visit with Izzy at Devizes with shoulder injury. Everyone was very friendly and welcoming. Izzy was really good and attentive.

Penny Earley

I came to see Craig after my recent shoulder surgery. He gives you a warm welcome and an extremely good assessment of your condition. He guides you through exercises with care and professionalism. The encouragement and praise given is very rewarding. This also follows through at home as he sends you a bespoke exercise plan. I came two years ago when I had the same surgery on my other shoulder and Craig supported me through regular rehab sessions. I now travel to the Frome clinic especially to have Craig as I have every faith that the support will see me through this difficult time.

Stephen Davis

Lani gave very clear helpful instruction and advice. She was very professional, open and friendly.

Pete Hadden

Made to feel very much at ease, Ebot explained things well and I'm confident he'll be able to help me with my back problems.

Sheila Snowden

Excellent experience Superb staff on the desk and the podiatrist Marcia was professional kind and thorough Thanks to all

Justyn Waterworth

Booked in to sort out my feet before an Ultra. Marcia Small came accross as incredibly knowledgeble and gave me some great advice. I cannot receommend Marcia highly enough. Thank you so much.

Gillian Christy

This was my first manual therapy appointment following a series of rehabilitation sessions for an arm and shoulder problem. Josh checked my understanding of the process and whether I was comfortable with the treatment both before and during the session. There was a noticeable improvement in movement/pain levels after the treatment. Altogether a helpful and well run session.

Emma James

Marcia was excellent, friendly, kind and efficient service. Would highly recommend.

Alan Burgess

Fantastic experience from start to finish. Ebot was incredibly knowledgeable, attentive, and took the time to properly listen and assess what was going on. Everything was explained in a way that made sense, and the treatment plan felt really well thought through and personalised. The advice was immediately useful and gave me the confidence to get moving without worry. I came away feeling reassured and in very capable hands. Couldn’t recommend more highly.

Mary Honey

Marcia was so welcoming and friendly, she put me at my ease completely straight away. She was extremely thorough in taking my medical history and doing the various tests on my feet. Marcia was gentle but thorough during treatment as well. I would highly recommend Marcia to anyone looking for a highly skilled and experienced podiatrist who is also warm and caring