Patient testimonials

What it’s like to be a patient at Hatts

Frances Liardet

Nicholas was excellent and explained the exercises clearly. He understood my situation and how I was anxious that my tennis elbow should not become chronic. He outlined what I could do in terms of other exercise and what I should avoid.

Phil Courage

Marcia was excellent in all respects. She was very friendly, efficient and diligent and effective in the work that she did. She was prepared to do everything necessary and more and I have no hesitation in giving her a five star plus rating!

June Clarke

It was a pleasure to meet Clementina; she was so easy to talk to and informative. I was more than satisfied with the treatment. She was so friendly and helpful in every way, and so cheerful and positive.

Jessica May

Absolutely lovely visit, I was quite nervous but Melanie was so friendly and welcoming! I felt totally at ease in her care, I’d 100% recommend the clinic and Melanie. Very happy with everything!

Shaun

The first thing I noticed is that the rooms are bright and clean and crisp to the eye with plenty of room Josh was very welcoming and instantly but you at ease by asking what I wish to achieve from my visit and concerns My treatment was great comfortable and just nice to be worked on The most noticeable part of my visit was how passionate Josh came across ,it’s always nice to see someone who enjoys their work

Benjamin Michael Nutt

My recent visit was very pleasant. Jake gave me a very clear understanding of the task ahead. He was also very supportive on any potential problems or doubts i had on the injury. Jake was also very encouraging and positive, about my full recovery of the injury. Overall a grear experience. Thanks.

Linda De Flavis

I consulted Iona about a forthcoming hip replacement. I had lots of questions and she was very thorough in her answers. It was really useful and I came away both reassured and much more knowledgeable about how to plan for the recovery period.

Jill Brown

I was very impressed by Iona Gilchrist’s handling of my diagnostic session. She listened really well and grasped the complexity of my problem quickly. She was able to clarify and explain the symptoms which I have been struggling with for some time. I felt understood and more hopeful as a result of her knowledge, her experience and her attention. Although I have some way to go to achieve positive results I left the session feeling lighter and very relieved. She was also able not to over promise but to be realistic about what I might expect in the future. It was a hugely helpful experience.

Peter Cox

Perfect. Saw Clementina the Podiatrist. Put my mind at rest, discussed the options for treatment plan. Looking forward to getting it sorted

Paul Newman

I was very impressed with the rehab class. Jake ran me through the whole process of what to expect and if I had any concerns with the programme, pain management being a top priority id anything becomes too much then he can tailor the programme accordingly as we go along. I am looking forward to attending the next class.

Suzanne Richardson

I found Clementina so helpful. I had dreaded showing my feet to anybody but she assured me she had seen worse. So much so I am looking forward to my next boat on 16th September

Brenda Bardwell

I found Ebot most knowledgeable and professional. His manner was quite exceptional, well spoken and gentle, he explained everything in a way that as a layman I completely understood. I left with confidence…